1. Who we are
This policy explains how Towven.com (https://towven.com/) handles personal information when you visit the site, create an account, subscribe, write, comment or contact us.
2. Information we collect
- Account details — username, email address, password (stored encrypted), display name, profile picture and bio.
- Membership and payments — your plan, its dates and payment confirmations. Card and PayPal payments are processed by PayPal; we never see or store your card number.
- Creator details — the PayPal email you give us for payouts, and records of Sparks and sales.
- Content you post — articles, comments, forum posts, Spark Content and messages sent through our contact form.
- Technical data — IP address, browser type and pages viewed, used for security, spam prevention and anonymous view counts.
3. How we use it
- to run your account, activate your plan and give you access to premium content;
- to publish and pay creators;
- to send emails you asked for (newsletter, password resets, account notices);
- to keep the site safe and free of spam and fraud;
- to understand which stories are popular, using counts that do not identify you.
We do not sell your personal information.
4. Cookies and local storage
We use essential cookies to keep you signed in and remember your settings. Your browser’s local storage remembers your light/dark mode choice and helps count views without counting the same visit twice. You can clear these at any time in your browser settings.
5. Third-party services
- PayPal — processes payments, Sparks and payouts.
- Google reCAPTCHA — protects forms from spam (when turned on). Google’s Privacy Policy and Terms apply.
- Google Fonts — delivers the fonts used on the site.
- Embedded content — videos or posts embedded from other sites behave as if you visited those sites.
6. How long we keep data
We keep account data while your account is open. Payment and payout records are kept as long as required for accounting and legal reasons. Contact-form messages are kept only as long as needed to answer you.
7. Your rights
You can view and update your details in My Account. You can also ask us to export or delete your personal data, or object to how we use it, by contacting us. We will reply within 30 days.
8. Your U.S. state privacy rights
If you live in California or another U.S. state with a consumer privacy law (such as Colorado, Connecticut, Virginia or Utah), you have the right to:
- know what personal information we collect, use and disclose;
- access and get a copy of your personal information;
- correct inaccurate personal information;
- ask us to delete your personal information;
- opt out of the sale or sharing of your personal information, and of targeted advertising;
- not be discriminated against for using any of these rights.
We do not sell your personal information or share it for cross-context behavioral advertising, and we have not done so in the past 12 months. To make a request, contact us through our Contact page. We may need to verify your identity first, and you may use an authorized agent. If we deny your request, you can appeal by replying to our decision. We also honor Global Privacy Control signals sent by your browser.
9. Security
We use HTTPS, encrypted passwords and limited staff access to protect your information. No system is perfectly secure, so please use a strong, unique password.
10. Children
The site is not intended for children under 13, and, in line with the U.S. Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from them. If you believe a child under 13 has given us personal information, please contact us and we will delete it.
11. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows the latest version.
12. Contact
For any privacy question or request, please reach us through our Contact page.